Login
English (US) Français

Support

HelloFresh Canada
  • Our Plans
  • How It Works
    • How It Works
    • Delivery Areas
    • Managing Your Account
    • Meal Swapping
    • Recycling
    • Our Suppliers
  • Our Recipes
    • On the Menu
    • Recipe Archieve
  • Gift Cards
  1. HelloFresh Canada
  2. My Delivery

Menu

My Delivery icon My Delivery

How our Deliveries work

  • Where do you deliver?
  • When do you deliver?
  • How will I be notified of my delivery?
  • Can I have it delivered to a work address?
  • Is there a delivery cost?

My Deliveries

  • Where is my HelloFresh box?
  • My box hasn't arrived. What do I do?
  • I'm missing ingredients in my box. What do I do?
  • My order arrived damaged. What do I do?
  • There are some damaged ingredients in my box. What do I do?
  • I didn't receive my recipes cards. What do I do?

What if I'm not home to accept delivery?

  • Do I need to be home for delivery?
  • I live in an apartment. Can I still get HelloFresh?
  • Will my box remain fresh if I'm not home?
Download our app

HelloFresh

  • HelloFresh
  • Gift Cards
  • Students
  • Affiliates
  • Blog

Our Company

  • Our Company
  • HelloFresh Group
  • Careers
  • Press

Help Centre

  • Help
  • Find an answer
Download our app
  • © HelloFresh
  • Terms and Conditions
  • Privacy

© HelloFresh