My Payments

• How much will I be charged each week?
• Why can I see multiple charges from HelloFresh?

• How do I update my payment information?
• When will I be charged each week?
• What if I change my credit card?
• Can I see my order history?
• How can I see credits on my account?

• How do I redeem my promo code?
• My promo code isn't working. What do I do?
• I have a promo code for a free box. Why are you charging me $1?
• I am redeeming a free box. Why do I need to enter a payment method?

• Can I gift HelloFresh?
• How do I redeem my Gift Card?
• Can I purchase more than one gift card?
• When will the person I am sending a gift card to receive it?
• Will I receive an email confirmation for my gift card purchase(s)?
• Do gift card purchases result in the creation of a subscription?

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• Can I send free boxes to my friends and family?
• How does the Refer a Friend program work?