About HelloFresh

• What is HelloFresh?
• Why HelloFresh?

• Is HelloFresh a subscription service?
• What is a flexible subscription?
• Is there a minimum subscription length?

• Where do you source your ingredients?
• Are your ingredients organic?

• How do I redeem my promo code?
• My promo code isn't working. What do I do?
• I have a promo code for a free box. Why are you charging me $1?
• I am redeeming a free box. Why do I need to enter a payment method?

• Can I gift HelloFresh?
• How do I redeem my Gift Card?
• Can I purchase more than one gift card?
• When will the person I am sending a gift card to receive it?
• Will I receive an email confirmation for my gift card purchase(s)?
• Do gift card purchases result in the creation of a subscription?

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