How do I change my delivery day?

  1. We know things change and you may decide to choose a different delivery day. Changing your delivery day is easy. Just follow these simples steps:

    1. Log in to your HelloFresh account.
    2. Select 'Account Settings' on the right-hand side of the screen, under your name.
    3. Head to 'Plan Settings' and scroll down to 'Delivery and Payment'.
    4. Click on 'Edit' next to 'Delivery Window'.
    5. Select a delivery day that is available to you and click 'Save'

    Make sure to make any address changes by 11:59 pm EST Wednesday the week before delivery.

    You can also make these changes from the HelloFresh app:

    1. Log in to your HelloFresh account.
    2. Select the Settings cog on the bottom right of the screen.
    3. Click onto 'Edit' next to 'Plan Settings' and pick the plan you want to adjust. If you have multiple plans, you'll need to adjust them individually.
    4. Select 'Address' and you can change your delivery address.
    5. Don't forget to press 'Save'!