Not at all! If you are not home during delivery, our courier will drop the box off at your front door (or wherever you specify in your Delivery Instructions).
If you live in an area where a box cannot easily be left, we suggest one of the following solutions:
- Provide the address of a helpful neighbour that will be home during the delivery window and can accept your package for you.
- If you live in an apartment building or condominium, ask your concierge to receive the box for you, or give buzzer instructions to the courier via the Delivery Instructions to leave the box safely inside the building.
- Have the box delivered to your workplace.
- Have the box delivered to a nearby business or restaurant that won't mind you picking up the box at a later time that day.