Oh dear, we are sorry that your discount code isn't working. If your promo code isn't working, here are a few simple things you can check first:
- Make sure that your code is not expired.
- Make sure that you're entering the code correctly with no extra spaces.
- Check that the code is valid for the product you selected. (Some codes may exclude certain box types or sizes.)
- Double check the Terms and Conditions of the promo code. (Some codes are only valid for first-time customers or are limited to one per household.)
- Make sure you're redeeming it in the right place. Promo codes for new customers should be redeemed here. Current customers can redeem their codes in their 'Account Settings.'
- Make sure you're not trying to redeem a Gift Card. If you have a Gift Card you can redeem it here.