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How It Works
How It Works
Managing Your Account
On the Menu
All About HelloFresh
How does HelloFresh work?
Recipes and Ingredients
Sustainability and Recycling
Managing my account
Managing my meals
Skipping or cancelling my deliveries
Using the HelloFresh app
How our Payments work
Redeeming my HelloFresh promo code
The HelloFresh Referral Program
How our Deliveries work
What if I'm not home to accept delivery?
Frequently asked questions
Is HelloFresh a subscription service?
Yes! We run a flexible subscription service so you can customize it to what best suites your lifestyle, with the option to skip weeks whenever you want. All you have to remember to is to make any ...
What's in the box?
You'll receive easy-to-follow recipe cards with step-by-step instructions and all the pre-measured ingredients you need to make each meal.The only thing you'll need on-hand are a few pantry staples...
How do I swap/choose my meals ?
Once you have ordered your box, you can go into your account and choose the recipes that make your jaw drop every week. You can choose meals up to 4 weeks in advance! To update your meals, just fo...
How do I skip a delivery?
That's the best thing about a HelloFresh subscription - you can customize your deliveries to suit your needs. If you're travelling or would just like to skip a delivery (or two) for any reason, ...